Life Rise is a digital health platform that connects Users with registered healthcare professionals and licensed pharmacies.

Important Disclaimer: Life Rise does not provide medical advice, diagnosis, or treatment directly. All clinical decisions and prescriptions are made solely by independent doctors. Medication dispensing is handled exclusively by third-party registered pharmacies.


1. Nature and Applicability of Terms

These Terms and Conditions ("Terms") and the Privacy Policy constitute a legal agreement ("Agreement") between you and Life Rise. This Agreement applies to:

By accessing the Website, you irrevocably accept these conditions. We reserve the right to modify this Agreement at any time, and your continued use of the platform constitutes acceptance of those changes.


2. Conditions of Use

You must be 18 years of age or older to register or use the Services. By using Life Rise, you represent that you have the right and capacity to enter into this Agreement.


3. Terms for End-Users

3.1 Privacy & Data

3.2 Account Security

You are responsible for maintaining the confidentiality of your account password. You must notify Life Rise immediately of any unauthorized use.

3.3 No Doctor-Patient Relationship with Life Rise

Information provided on the Website is for educational purposes and to assist in locating care. It does not create a doctor-patient relationship between Life Rise and the User. Clinical relationships exist only between the User and the independent Practitioner.

3.4 Not for Emergencies

LIFE RISE SERVICES ARE NOT FOR MEDICAL EMERGENCIES. If you are facing a life-threatening situation, please contact local ambulance services or a hospital immediately.


4. Terms for Practitioners

4.1 Profile Ownership

Practitioners represent that they are duly licensed and qualified to practice medicine in India. You are responsible for the accuracy of your profile content.

4.2 Telemedicine Guidelines

Practitioners must ensure compliance with all applicable laws and regulations governing telemedicine and professional conduct while rendering services through the platform.


5. Prohibited Conduct

Users are strictly prohibited from hosting, uploading, or sharing information that:


6. Limitation of Liability

To the fullest extent permitted by law, Life Rise and its "Protected Entities" shall not be liable for any direct, indirect, or consequential damages arising from:

  1. Medical negligence or inappropriate treatment by Practitioners.

  2. Failure of Third-Party Pharmacies to fulfill orders.

  3. Unauthorized access to your data. The total aggregate liability of Life Rise shall not exceed Rs. 1,000/-.


7. Termination

Life Rise reserves the right to suspend or terminate User access if:


8. Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. Any disputes shall be resolved through binding arbitration and Conciliation Act, 1996. The courts of INDIA shall have exclusive jurisdiction.


9. Contact Information

For support or grievances, please reach out to:

Last Updated: February 2026